We discuss: The simplification myth of replacing people with technology The need to take the time to understand the way any technology or process change affects People The last letter of the KISS (Stupid) philosophy 6 questions you must ask when implementing process or technology change
This podcast is an updated version of my newsletter in February of 2023
The newsletter and this podcast would like to acknowledge David Woods, Professor of Cognitive Systems Engineering and Human Systems Integration at Ohio State University. I used some of his early work to develop the 2/23 newsletter as well as this podcast.